Fortinet FortiGate-800 Manual de usuario descargar pdf (Pagina 132)

132 Fortinet Inc.

Updating registration information Virus and attack definitions updates and registration

Recovering a lost Fortinet support password

If you provided a security question and answer when you registered on the Fortinet

support web site, you can use the following procedure to receive a replacement

password. If you did not provide a security question and answer, contact Fortinet

technical support.

To recover a lost Fortinet support password

1 Go to System > Update > Support.

2 Select Support Login.

3 Enter your Fortinet support user name.

4 Select Forgot your password?

5 Enter your email address and select Submit.

The security question that you entered when you registered is displayed.

6 Enter the answer to your security question and select Get Password.

If you entered the correct answer to the security question, an email containing a new

password is sent to your email address. You can use your current user name and this

password to log into the Fortinet support web site.

7 Select Support Login.

8 When you receive your new password, enter your user name and new password to

log into the Fortinet support web site.

Viewing the list of registered FortiGate units

To view the list of registered FortiGate units

1 Go to System > Update > Support.

2 Select Support Login.

3 Enter your Fortinet support user name and password.

4 Select Login.

5 Select View Products.

The list of FortiGate products that you have registered is displayed. For each

FortiGate unit, the list includes the serial number and current support options for that

unit.

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Fortinet FortiGate-800 Manual de usuario Pagina 132